Fuel the Conversation
Talking trends in the fuel and propane industry. Discussing everything from delivery tools, todays trends, software & efficiencies. This is brought to you by Rural Computer Consultants Inc. A leader in the Fuel Software industry since 1979.
Episodes
32 episodes
032 Fuel the Conversation: Kyle Sheehan Takes the Mic!
Join Kyle Sheehan—yes, Kyle Sheehan—as he steps up as the solo host for this episode of Fuel the Conversation! With Freddie Ridler, the podcast’s usual co-host, switching roles to join the guest lineup, this episode is packed with grea...
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31:30
031 Metsa Tanks, Making Propane Sexy & Saxophones w/ Ed Varney & Robert Kenney
Freddie and Kyle sit down with Ed Varney and Robert Kenney from Metsa Tanks, the newest sponsor of the RCC Customer Seminar—and the first-ever tank manufacturer to support the event! Tune in as they explore all things Metsa Tanks, Seminar insig...
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31:14
030 Catch Bummy & Kathie as they share their 35 combined years of RCC experience
As the busy propane season approaches and trade show planning kicks into gear, join Kathie and Bummy as they explore the NPGA Southeastern Expo. Listen as they share their favorite stories, what keeps them coming back, and their overall experie...
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29:48
029 Haven't heard about Presto-Link? Hear all about RegO's latest innovation from Cody Reeves
Tune in as Kyle and Freddie chat with Cody Reeves from RegO about their latest innovation, the Presto-Link. This cutting-edge device provides a fast and accurate way to test LPG tanks and regulators. Don’t miss the discussion on how automation ...
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24:03
028 We Are Here to Help with Eric Kuster from PERC [Propane Education & Research Council]
RCC sat virtually with Eric Kuster from PERC to discuss how PERC supports marketers. The conversation highlighted their Safety and Education Learning Center and emphasized the importance of promoting the training resources available.Che...
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33:02
027 Why Collections is NOT the last Step w/ Tiffany Robertson of A.R.M. Solutions
Tiffany Robertson, VP of Business Development at A.R.M. Solutions sits down with Kyle & Freddie setting out a stress-free path all companies can apply to their thoughts on collections. Small changes can make all the difference. ...
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28:59
026 You'betcha it's time to visit with our Minnesota Propane Association Executive Director, Dave Wager
Being involved in the propane industry and having a part of the association is what it is all about for Dave Wager. Kyle and Freddie hit all the key roles Dave has had a hand in through the last 37 years in the industry. From Hall o...
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27:27
025 You 'ABSOTUTELY' do not want to miss this visit with Mike Sheehan
Kyle and Freddie had the pleasure having Mike (or Uncle Mike as a handful of our staff get to refer to him) in the office and chat. Mike Sheehan is known by many at the state, district and national level in the Propane industry with involvement...
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33:48
024 - Scared Money Don't Make Money w/ Dustin Shafer of Phelan Gas
Dustin Shafer of Phelan Gas in Phelan, California joins Freddie and Kyle for an energetic conversation how risks are necessary in business to continue your growth. If you slow down, you're dying, and you just don't want to get ran over!&n...
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29:18
023 - Celebrating Susie Sheehan-Peterson and her retirement farewell
Kyle and Freddie shake things up with this podcast recording on site at the 2024 RCC Customer Seminar in Myrtle Beach recording live with customers and staff. Listen to the story of Susie and her 26 years with RCC and engagement with the ...
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59:01
022 - Partner and Friends Steve & Heidi from Vivid Image
Steve Gasser, CEO and Heidi Arndt, Account Director from Vivid Image join Kyle & Freddie for a Fuel the Conversation podcast and give their first-hand experience attending the 2024 Customer Seminar in Myrtle Beach as a Vendor, a learner of ...
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30:57
021 - "The Brians" of LPGas
Sit back and enjoy as Freddie and Kyle visit with Brian Kanaba and Brian Richesson of LPGAS talk about the valuable experience to those who attend the LP Gas Growth Summit. This is a special event held for the decisions makers in the indu...
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24:50
020 Hear how important communication can help weather you and your company through a time of change.
Is your company approaching a time of significant growth, change or heading into a time of transition? You need to tune in to this podcast. Kyle and Freddie are joined by Brian Follick, Psy.D., L.P., of Consulting Psychologist Inc.&...
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25:38
019 Jerry Schimmel,VP of Sales at P3 share with Kyle and Freddie the P3 & RCC Integration.
Jerry Schimmel, Vice President of Sales at P3 discuss with Kyle and Freddie of RCC the story of how this integration came to be. Why both companies chose this venture together to help customers in the Fuel & Propane Industry. He...
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26:48
018 Cloud Security with Semon Dorgam of Singularis IT
Kyle and Freddie chat with Semon Dorgam, CEO of Singularis IT our Cloud Hosting partner. Hear the detail level of security provided with our RCC Cloud Hosting option or you may listen to key points you should be consider asking of your data hos...
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39:30
017 MOGO ROI and Paper Savings // Slip vs. MOGO Invoice
Saving time & money! Listen as Freddie and Kyle share how changes to your driver ticket printer can be enough to pay for a MOGO unit in the truck!
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21:24
016 Forecasting & Efficiencies with David Stewart
Listen as Kyle and Freddie sit down with long time customer and friend David Stewart and discuss the benefits of using RCC DM, MOGO and integration of monitors to dramatically reduce dispatching time and increase efficiencies for his company.&n...
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19:05
014 Why are my emails not going out?
Freddie and Kyle dig into new regulations concerning emailing and restrictions. Find out how RCC has a solution to email services stopping during high volume times of the month.
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14:49
013 Episode 3- RCC Pricing Insider
In this episode we dive into pricing in RCC. Price maintenance has been re-written in v10 and is available upon request. We also dig into how to maintain prices during volatile times. As well as some tools and reports available for analyzing an...
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19:12
012 Continuing the RCC Tradition of Customer Service
Joining us this episode is Mara Thurston an 11 year old with a unique view and experiences with customer service. One of RCC's core values is customer service. We pride ourselves on friendly and high level service a value that started with the ...
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26:48
011 What to look out for this upcoming winter
Kyle and Freddie share information that was gathered from summer meetings and trade shows. These topics were discussed throughout the summer and provide insight into what you should pay attention to in the upcoming 22-23 winter heating season.
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Season 1
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22:35
010 RCC Insider Episode 2- Reports, Queries, and KPI
Jessica, Abby, Kyle, and Freddie dive into the powers of RCC reporting and the constantly changing world of data and data analytics.
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Season 2
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Episode 2
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22:17
009 RCC Insider Episode 1- Texting & Service Manager
Kyle & Freddie are joined by Jessica and Abby for this new series to Fuel the Conversation. In this series we will cover topics on what new features are being released for the RCC software package. In this episode we tackle tex...
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Season 2
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Episode 1
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24:20
008 Celebrating Major Life Milestones with Brian Sheehan
In this episode we are joined by Brian Sheehan. One of the original founders of RCC. Brian was recently inducted as president of Lions Club. This journey for Brian started 4 years ago and culminated in his induction as president at the 2022 Lio...
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20:40